Can you fix it?
The answer is usually yes, but if we can’t there are other solutions.
How much will it cost?
We have a standard repair charge for control systems and coin mechs. For ride refurbishment we can quote for a worst case scenario based on our experience. But to be accurate we need to see the ride in the workshop.
I've got a faulty kiddy ride. Can you repair it?
Hmmm. I’m going to need a bit more information than that. Even if you tell me “it’s a car ride”, I’ll need you to be more specific. The thing is, over the years every company has made a car ride, each with a different control system. Even Postman Pat has been done 4 times! Try and find out who made the ride. I’ll need to know that before I can give you any advice, so it’ll save us both a lot of time.
I want to operate a ride outside. Will it work?
Kiddy Rides are shower proof to some degree, but electricity and water don’t mix! You’ll need a weatherproof mains socket and ideally be under a canopy to provide some shelter from the British summer.
What can I try to pin down the fault?
If you’ve got a faulty ride, ring me when you’re standing right next to the ride, as I’ll often ask you to try something that could identify the fault.
My site says a ride is faulty. What should I do?
Always try and visit your ride before you ring for advice. Don’t go on what the site tells you. I’ve lost count of the times when a fault turns out to be a problem with the site’s socket and the ride is actually fine.
Help! I've taken a part out and I can't remember how it goes back.
This can easily be avoided. Every mobile phone has a camera these days, so take a picture before you start. Then you can refer back to it if you get stuck.
What's the most common problem with kiddy rides?
86% of all breakdowns are due to a coin jam, and 10% due to the ride not being plugged in.
What legal stuff do I need to run a kiddy ride?
Other than public liability insurance, you’ll need an ADIPS test each year on your ride. This is an industry standard requirement, and is a kind of MOT for kiddy rides. After the test you’ll get a sticker which local government inspectors and insurance people will want to see.
Any Other Questions?
If there’s anything else you need to know, don’t panic! Were always here to help.
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